Zoom API integration Problem

Zoom API integration Problem

by Aura Milanio -
Number of replies: 8

Hi, I'm having problem integrating zoom to moodle.

Zoom plugin Settings Error: 

Connection status: Connection failed: Access token is expired.

When added as an activity: 

ERROR: Zoom webservice error: Access token is expired..


What to do? >.<

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Average of ratings: -
In reply to Aura Milanio

Re: Zoom API integration Problem

by Manoj More -

i am facing same issue , please help us

In reply to Manoj More

Re: Zoom API integration Problem

by Aura Milanio -

Hi Manoj! 


Our team already fixed the problem. It was because the server was not set to the correct time...

Please check the settings of your cloud / physical server. Hope this helps!

In reply to Aura Milanio

Zoom API integration Problem

by Acqua Alta -
Did you do some search in the forum and in Google?

Start with this thread:
https://devforum.zoom.us/t/access-token-is-expired/8721/12

Maybe it would help you.
In reply to Acqua Alta

Re: Zoom API integration Problem

by Aura Milanio -
Thanks for the help! We already fixed the issue, the problem was the time in our server. ☺
In reply to Aura Milanio

Re: Zoom API integration Problem

by Manoj More -
Hi Aura,

one stupid question smile

You mean to say server system time and local time should be same ?

Can you please elaborate more ? what was time before you fix and what is the time now ?
Average of ratings: Useful (1)
In reply to Manoj More

Re: Zoom API integration Problem

by Aura Milanio -

Hi Manoj,


Yes, both times should be set to your local time. 

If you try to back up in moodle, notice the time stamp... is it your local time? 

...because even when your moodle is correctly set to your local time but the server where your moodle is installed has a different time, the zoom token will not work. 

Does this clarify the confusion? Let me know if you have any more question, I'll be happy to help.

In reply to Aura Milanio

Re: Zoom API integration Problem

by Manoj More -
Hi aura,

Sorry to disturb you again ...!

Now , i am facing error : "Connection status: Connection failed: Invalid access token"

I have API key and Secret . Even , I have set Both timing (Local And Server Time ) equal.