Non-editing teachers are not getting notified of assignment submissions

Non-editing teachers are not getting notified of assignment submissions

од J C -
Број на одговори: 2

Hello,

I am an administrator on my company's MoodleCloud site and we are running this version: Moodle 3.8.2 (Build: 20200309).

Some of our non-editing teachers are not receiving notifications when a student submits an assignment.

Am I correct in thinking that it is just the setting below (on the assignment itself) that needs to be set to yes? Non-editing teachers can grade submissions so I assume that they fall into the "graders" group.


I would appreciate any help with this issue!

Просек на рејтинзи: -
Во одговорот до J C

Re: Non-editing teachers are not getting notified of assignment submissions

од Helen Foster -
Слика од Core developers Слика од Documentation writers Слика од Moodle HQ Слика од Particularly helpful Moodlers Слика од Plugin developers Слика од Testers Слика од Translators

Hello,

If some of your non--editing teachers are receiving notifications, and some aren't, then it may be because the latter have turned off assignment notifications in their notification preferences (via the User menu > Preferences).

Во одговорот до Helen Foster

Re: Non-editing teachers are not getting notified of assignment submissions

од J C -

Thanks for your reply, Helen! I have double-checked and all the non-editing teachers have "On" for their email preferences. 

We had an issue in early May in which the non-editing teachers weren't receiving forum notifications and I think it may have had to do with a Moodle upgrade that was interfering with the notifications. Eventually, it started working. I wonder if it's the same problem this time around.

A few people have had that issue according to this post: https://moodle.org/mod/forum/discuss.php?d=405159.