error/An error occurred whilst communicating with the server

error/An error occurred whilst communicating with the server

by Judee Rallos -
Number of replies: 2

HELP ME. I have 1000 students and all of a sudden, i get this error on my moodle site. and I cannot login at all, even as an admin. all i ever get routed to is a page that says....


 error/An error occurred whilst communicating with the server


 What should I do??? It has been more than 12 hours. I am so devastated about this. please help me. I cannot even login to edit anything. My domain is: virtualassistant.university


 





 





 




Attachment Screen Shot 2020-06-24 at 10.16.16 PM.png
Average of ratings: -
In reply to Judee Rallos

Re: error/An error occurred whilst communicating with the server

by Emma Richardson -
Picture of Documentation writers Picture of Particularly helpful Moodlers Picture of Plugin developers
Have you tried rebooting your server?
In reply to Judee Rallos

Re: error/An error occurred whilst communicating with the server

by Leon Stringer -
Picture of Core developers Picture of Particularly helpful Moodlers

This looks like an issue starting the session.

By default sessions use the file store and are kept in the sessions folder in Moodledata. Check the disk or filesystem containing Moodledata isn't full.

If the site isn't using the file store check the $CFG->session_handler_class setting in config.php in the site's source code folder. This should point to what to do next.

It's possible there's another configuration setting causing sessions to be stored in the database but I'd expect a different error.