I am experiencing a problem when clicking 'save changes' on the editsection page of a course. When i click save the page freezes and just doesnt load and takes around 5 minutes to respond. During this time i cant access the moodle site on any other browser however the site works just fine on other devices.
After a period of around 5 minutes the site then begins to respond with the changes saved. I am running on IIS on MS Server 2016 with PHP7.3 moodle 8.3 and MS Sql 2017.
Any suggestions would be greatly appreciated!
You have moodle 3.8 ...
Could be cron job ... did you set one up? If so, how often is it set to run ... cause you did say 'after 5 minutes'. How often is it set to run ... recommendation is once every minute.
https://docs.moodle.org/38/en/Cron
'SoS', Ken
Hi Ken,
Yes sorry Moodle 3.8. Thanks for your help.
I tried changing the frequency of the cron task to 1 min, but the issue persists for some reason only on the device that I was editing the section on.
Yes sorry Moodle 3.8. Thanks for your help.
I tried changing the frequency of the cron task to 1 min, but the issue persists for some reason only on the device that I was editing the section on.
Have you tried this in a different browser or a completely different PC?
Are you using a non-core theme or a non-core course format plugin?
As ever, switch on Debugging and keep an eye on your web server's error logs.
Are you using a non-core theme or a non-core course format plugin?
As ever, switch on Debugging and keep an eye on your web server's error logs.