good evening everyone, I have a problem that I can not solve, the environment is composed of:
32GB, 1T hdu, centos 7, mysql server 5.7 community, moodle 3.4, isping 9 for creating scorm objects, plugins for generating simple certificate certificates, adaptable theme, 16600 students, 16 courses currently 6 active.
scenario: each course has an average of 10 topics, 2 questionnaires and the generation of the certificate. each topic are ppt slides, some with audio successively converted via ispring. each argument inserted in moodle is configured as follows:
evaluation: learning object
activity completion: The student must access the activity to complete it.
completed
all scorms must report the status.
the rest is NOT streamed.
the problem is random, it often happens that the student does NOT flee the completed (blue check) even if it reaches the end, this implies that he cannot access the evaluation questionnaire. The following lines are shown in the mdl_scorm_scoes_track table for each topic:
cmi.core.lesson_status completed
cmi.core.total_time 00: 00: 15:00
cmi.suspend_data N4IgJiBcCMCsDM8CcAaEAbKA ........ Ajsw5QAAA ==
x.start.time 1584983285
this is the case.
in cases NOT successful, only the line "x.start.time"
I do not understand what is due, I also tried to change the setting related to the traceability "Yes" / "No" in the course but without success. Can someone help me?
thank you all