> A VPS is supposed to give you root access (from most hosts)
That is how I understand VPS. Wikipedia comes close to it: "A VPS runs its own copy of an operating system (OS), and customers may have superuser-level access to that operating system instance, so they can install almost any software that runs on that OS. "
> however with siteground I was not provided root access and had to delegate those commands to their support team.
Then it could be a _managed_ VPS. I don't know (I know only VPS with full root-access.) In any case, I would call a place, where I need to take permission before doing fully genuine things, _private_.
"Semi-dedicated" https://www.siteground.com/semi_dedicated_hosting.htm ? Like part-time honest? Too much for me!
Installing and upgrading help
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