Hi,
I just downloaded Moodle to experiment with H5P. I'm running into problems installing the plugin.
This is the guide: https://h5p.org/comment/6610
Everything is okay until I get to the Install Now button... which isn't there. So I've downloaded it and gotten to step 5. This is where I always get the error message that the page can't be displayed.
I'm scratching my head as to why. Would it have anything to do with needing to have a registered Moodle site?
Thanks for any help,
J.
It’s nothing to do with being a registered site or not.
But I’m slightly confused - easily done at the moment 😁 - you said you’d got to step 5 in that guide, but the Install Now button is mentioned in Step 2.
The Install Now button will only show if you’re installing the version of the plugin that is compatible with your version of Moodle. So what version of Moodle are you on?
And if you have managed to get to Step 5 and your getting a blank screen, there’s a problem. You’ll need to turn debugging on to troubleshoot that.
Hi Jon,
Thanks for the reply. I got to step 5 by downloading the zip file and then instead of installing from the plug-in directory, uploaded the zip from my computer and got to step 5 that way. I'm using Moodle 3.6. So I turned on debugging... and what you said about the compatibility issue made a lot of sense. I went through the process again and... dun dun dun... the install button appeared.
I got this page:
Debugging output enabled Downloading mod_hvp ... OK Validating mod_hvp ...
And then:
Debugging output enabled Downloading mod_hvp ... OK Validating mod_hvp ... OK [OK] Name of the plugin to be installed [hvp] [OK] Plugin version [2019031301] [OK] Required Moodle version [2013051403] [OK] Full component name [mod_hvp] [OK] Declared maturity level [MATURITY_STABLE] [OK] Plugin release [1.17.2] [Debug] Found language file [hvp] [OK] Write access check [/Applications/MAMP/htdocs/moodle36/mod] Validation successful, installation can continue
But I still landed here:
localhost is currently unable to handle this request.
The 500 Internal Server Error is the general catch all error when the server throws an exception. It’s the error message when no more specific error message is suitable.
It may be difficult to troubleshoot this error because it can be triggered out by many different issues.
When you switched debugging on, did you select an option for displaying the debug messages? Choose the DEVELOPER option and try the install again. And do you have access to your web server error logs?
Please note: I am just going to move this thread, as it's not directly related to Teaching with Moodle...
