Moodle for mobile

Storyline text input and RISE course URL/PDF opening issue

 
Picture of Razzak Hussain
Storyline text input and RISE course URL/PDF opening issue
 

We are facing some issues in the Moodle app especially with iOS app. Same course working fine in Android app.


1. iOS app and Articulate Storyline 360 course with text input interactivity issue:

We are not able to type any text in the input text boxes in iOS app. The same course working fine when we view in Safari mobile browser in iPhone and iPad. We are able to type the text in the mobile browser. 

Please have a look at the example course for your testing.

https://www.commlabindia.com/_ftp-eimpact/Simply_Uploads/inputtext-storyline-output.zip

When we click on the text box in iOS device, keyboard appear but when we type nothing appear in the text box.


2. Articulate RISE course and URL/PDF view issue:

Again, we are facing this issue only in iOS app. Android app is working fine.

When we click on any PDF link or external website URL in the course, it is opening the PDF and the website correctly  within the app but there is no "Done" button or "Back to app" button to go back to the app. We will get stuck and cannot do anything. We need to close the app completely and then relaunch the course to continue.


As Storyline and Rise are most used tool to create courses, we have many such courses in the LMS. I assume many other users may be facing these issue.

Can you please look into this issue and suggest and fix in the app?


Looking forward for your help.


Regards

Razzak


 
Average of ratings: -
Picture of Razzak Hussain
Re: Storyline text input and RISE course URL/PDF opening issue
 

Here is the sample course to see the URL opening issue in Rise course. 

https://www.commlabindia.com/_ftp-eimpact/Simply_Uploads/URL-link-issue.zip

Please click on the text "Link" available at the end of the paragraph. You will be able to view the website but without "done" or back to app buttons.


Looking forward for the help.


Regards

Razzak

 
Average of ratings: -