error/turnitintooltwo/coursegeterror

error/turnitintooltwo/coursegeterror

by Heather P -
Number of replies: 0

Hello

On a Moodle 3.5 on a WIndows server with Microsoft SQL.

when using course restore (restoring without user data) I get an error box that is basically generic. I clicked the more and it took me to a page that says 

error/turnitintooltwo/coursegeterror

https://docs.moodle.org/35/en/error/turnitintooltwo/coursegeterror

Which is a page that says doesn't exist yet, so not particularly helpful other than to identify that it is the turnitin that I've got an issue with.

Yes the course has turnitin assignments in it and if I skip them on the course restore then the course restores so clearly it is the turnitin that is doing it but the error is just to vague for me.

It is a new site, on a new server. When I click the test connection on the turnitin settings page I do connect so I've got past that, I just don't have any idea on this one.

Thank you

Heather

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