General developer forum

Blank screenshot of assignment file

Picture of Lea Cohen
Blank screenshot of assignment file

I have a problem that happens only to some assignment files: In the grading screen, the screenshot of the assignment file sometimes appears blank, event thought the file exists.

Here is an example:

a blank screenshot of the assignemnt file

I don't know the process of creating the screenshot so I have no idea what's causing this. 

This is happening on Moodle version 3.3.

I'd appreciate any help or information on the subject.

Average of ratings: -