icons not loading on moodle 3.4

icons not loading on moodle 3.4

ដោយ Muhammad Ammar` Ijaz នៅ
ចំនួនតប៖ 14

I have migrated recently moodle 3.4 and problem i am getting is that some icons are not dispalying at all in any of the themes not even boost.PSB the screen shot

moove theme example

 

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ឆ្លើយតបទៅកាន់ Muhammad Ammar` Ijaz

Re: icons not loading on moodle 3.4

ដោយ Mary Evans នៅ
រូបភាព Core developers រូបភាព Documentation writers រូបភាព Peer reviewers រូបភាព Plugin developers រូបភាព Testers

Hi Muhammad, 

What version of Moodle did you migrate from originally?

It could be that you need to Purge all cache...

Site Administration > Development > Purge all caches

What is the theme you were using when you took the screenshot? 

Thanks

Mary

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ឆ្លើយតបទៅកាន់ Mary Evans

Re: icons not loading on moodle 3.4

ដោយ Muhammad Ammar` Ijaz នៅ

Mary,

I migrated from moodle 3.1 to moodle 3.4 this screen shot is of moove theme .I have also bought remui but same is the case with everyone of it .Also i have purged caches many times even cleared my moodle data folder as well but with no success.

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ឆ្លើយតបទៅកាន់ Muhammad Ammar` Ijaz

Re: icons not loading on moodle 3.4

ដោយ Muhammad Ammar` Ijaz នៅ

console output also attachedconsole

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ឆ្លើយតបទៅកាន់ Muhammad Ammar` Ijaz

Re: icons not loading on moodle 3.4

ដោយ Daniel Mariano Sanchez នៅ

Hi, could you solve it ?, the same thing happens with moodle 3.5

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ឆ្លើយតបទៅកាន់ Muhammad Ammar` Ijaz

Re: icons not loading on moodle 3.4

ដោយ Josiah Hall នៅ

Hello! I am having similar issue but only affecting certain icons. The icon appears to still be there but is transparent. ie, I can click in the location and it will function but it appears as a blank space. Image attached for reference. We are on 3.4 as well.

ឯកសារភ្ជាប់ Capture.PNG
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ឆ្លើយតបទៅកាន់ Josiah Hall

Re: icons not loading on moodle 3.4

ដោយ Gareth J Barnard នៅ
រូបភាព Core developers រូបភាព Particularly helpful Moodlers រូបភាព Plugin developers

Hi Josiah,

  • You've not stated the theme or version of that you are using?
  • Which icon is missing?
  • Are there any errors on the browser console?

Gareth

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ឆ្លើយតបទៅកាន់ Gareth J Barnard

Odgovor: Re: icons not loading on moodle 3.4

ដោយ Sidd Lep នៅ

Hello. I have the same problem with Moove theme. Current Moodle version is 3.5.3




មធ្យមភាគនៃរង្វាយតម្លៃ: -
ឆ្លើយតបទៅកាន់ Sidd Lep

Re: Odgovor: Re: icons not loading on moodle 3.4

ដោយ Gareth J Barnard នៅ
រូបភាព Core developers រូបភាព Particularly helpful Moodlers រូបភាព Plugin developers

You probably have another plugin that is loading a different version of FontAwesome.

មធ្យមភាគនៃរង្វាយតម្លៃ: -
ឆ្លើយតបទៅកាន់ Gareth J Barnard

Re: Odgovor: Re: icons not loading on moodle 3.4

ដោយ Josiah Hall នៅ
At least in our case it was the Configurable Reports block plugin that was causing the issue. When we removed the plugin and purged all caches it resolved right away. If you are running that plugin I would try removing it and see if that resolves for you.
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ឆ្លើយតបទៅកាន់ Gareth J Barnard

Odgovor: Re: Odgovor: Re: icons not loading on moodle 3.4

ដោយ Sidd Lep នៅ

Well, I found out that the problem occurs even when I switch to the basic boost theme. So, it is probably caused with some another plugin. But how can I figure out or find which plugin exactly cause this problem?

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ឆ្លើយតបទៅកាន់ Sidd Lep

Odgovor: Re: Odgovor: Re: icons not loading on moodle 3.4

ដោយ Sidd Lep នៅ

Well, I found that the problem was with big blue button plugin. So, I removed the plugin and now the icons are back.


មធ្យមភាគនៃរង្វាយតម្លៃ:Useful (1)
ឆ្លើយតបទៅកាន់ Sidd Lep

Re: Odgovor: Re: Odgovor: Re: icons not loading on moodle 3.4

ដោយ Gareth J Barnard នៅ
រូបភាព Core developers រូបភាព Particularly helpful Moodlers រូបភាព Plugin developers

Have you told BBB about this Sidd?

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ឆ្លើយតបទៅកាន់ Gareth J Barnard

Odgovor: Re: Odgovor: Re: Odgovor: Re: icons not loading on moodle 3.4

ដោយ Sidd Lep នៅ

Not yet, but I will.

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ឆ្លើយតបទៅកាន់ Sidd Lep

Re: icons not loading on moodle 3.4

ដោយ heli g នៅ

In case anyone else encounters this - I also had this problem due to BigBlueButton.

Sidd reported it on the plugins page and and there is a patch which will be in the next BigBlueButton release. In the meantime the patch is here: https://github.com/blindsidenetworks/moodle-mod_bigbluebuttonbn/commit/a5da03712b2e5f9beaa5fddcd26c82b2a61fec48

I have applied it and it works ញញឹម

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