iOS 11 - Moodle App won't recognize URL

iOS 11 - Moodle App won't recognize URL

by Jason Fehr -
Number of replies: 2

I've just had a student bring this to my attention.

After an iOS update, the moodle url was cleared from her device. When she re-enters it, there is an error. I've included a screen shot of the error screen.

The site is configured correctly according to these instructions: https://docs.moodle.org/33/en/Moodle_Mobile_guide_for_admins


When I check on my iPad, which already has the url saved from setting it up previously, everything works as expected.


Our Moodle version is 3.3, and completely up to date.



Attachment Napkin 14 17-10-31, 12.43.19 PM.png
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In reply to Jason Fehr

Re: iOS 11 - Moodle App won't recognize URL

by Juan Leyva -
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Hi Jason,

we'd need to check what is happening with a user account experiencing this problem. Could you create a test user account (having the same error) and send us the credentials to mobile@moodle.com? Please, reference this post in the message body.

Juan