Hi there, I am unable to sign into the documentation site, with the same credentials I have just used to log in here and post this. Is there a known issue with the documentation site?
Which documentation site is it, please?
Hi Mary, it's the generic docs.moodle.org site.
The specific url (with the return to showing what I was trying to edit) is:
Not really what you want to hear but to help any troubleshooting, just tried from the link supplied and I logged in with no issue.
Thanks. Do you already have an account on the "docs" site, i.e. have you contributed to the docs site previously? I haven't, and the issue seems to be in creating the new account corresponding to my existing moodle.org account.
Yes I have, been around here for a while; guessing I linked my docs account about eight years ago or so. If I remember correctly there was an issue before after an upgrade so possibly a new bug crept in.
Martin, sorry to hear that you were unable to log in to Moodle Docs, and thanks Just H for your help in troubleshooting.
I managed to reproduce the problem when using an account with a username containing an at symbol (@) and created MDLSITE-5137 for the bug to be investigated and hopefully fixed soon.
In reply to Helen Foster
Re: Unable to sign into documentation site for the first time [Solved]
by Helen Foster -
Update: The bug has been fixed, so new users with an account with a username containing an at symbol (@) can now log in to Moodle Docs no problem.