Badge upload to backpack fails

Re: Badge upload to backpack fails

by Belinda Caulfield -
Number of replies: 2

Hi Sara, thank you for answering our query, we are getting the error that you have highlighted above.  Our moodle site is accessible externally, it has stopped working since we changed to https:// this is the error response we get Cannot GET /issuer/assertion.badge.image Our test Moodle was working until we changed it to https.

As I have previously mentioned we can import Backpack badges to our Moodle, we get all email correspondence but we cannot add badges from our Moodle to Backpack.  Our IT guys have checked the settings and they all appear to be OK and there should be no reason why it is not working.

It was mentioned to check our firewall but our IT department require more information as what to check on the firewall as we are not having any access issues with Moodle, Mahara etc

Kind regards,

Belinda

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In reply to Belinda Caulfield

Re: Badge upload to backpack fails

by Terry Carmichael -

Belinda, have you figured this out? I have the same issue you are having using Moodle 3.3.5+ (Build: 20180412). We built it on http://, and then migrated to https:// server. Updated the config.php, and our badges are not working for some reason.  

As an Admin, I see this warning message on the 'Site badges: Manage badges' page: "Your site is not accessible from the Internet, so any badges issued from this site cannot be verified by external backpack services." 

Also, as a Student, I try to send one badge to backpack.OpenBadges.org, and I get this message after attempt:

"You didn't add any open badges to your Backpack. Visit your Backpack to manage and share your open badges." 

Then, I try uploading a badge downloaded from Moodle directly into backpack.OpenBadges.org, and I get this error: 

"could not get assertion: unreachable"  

I see nothing alerting me to issues in my error logs, or when I turn debugger on in Moodle. Very strange. 

Terry






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