> have you verified that your php.ini settings have taken effect?
Yes. I made changes and then checked at the php settings page and the changes were reflected there.
I increased the max_execution_time to 2000 and tried another backup.It still threw the error. Here is the debug info:
Debug info: MySQL server has gone away
SELECT COUNT(*)
FROM see_backup_ids_temp b
JOIN see_user u ON u.id = b.itemid
WHERE b.backupid = ?
AND b.itemname = 'userfinal'
AND u.mnethostid != ?
[array (
0 => 'a5a6bc2d824c0148e0a35dc516baa962',
1 => '1',
)]
Error code: dmlreadexception
And here is the Stack Trace:
Stack trace:
- line 479 of /lib/dml/moodle_database.php: dml_read_exception thrown
- line 1175 of /lib/dml/mysqli_native_moodle_database.php: call to moodle_database->query_end()
- line 1551 of /lib/dml/moodle_database.php: call to mysqli_native_moodle_database->get_records_sql()
- line 1624 of /lib/dml/moodle_database.php: call to moodle_database->get_record_sql()
- line 1834 of /lib/dml/moodle_database.php: call to moodle_database->get_field_sql()
- line 477 of /backup/util/dbops/backup_controller_dbops.class.php: call to moodle_database->count_records_sql()
- line 1771 of /backup/moodle2/backup_stepslib.php: call to backup_controller_dbops::backup_includes_mnet_remote_users()
- line 88 of /backup/util/plan/backup_structure_step.class.php: call to backup_main_structure_step->define_structure()
- line 181 of /backup/util/plan/base_task.class.php: call to backup_structure_step->execute()
- line 177 of /backup/util/plan/base_plan.class.php: call to base_task->execute()
- line 120 of /backup/util/plan/backup_plan.class.php: call to base_plan->execute()
- line 322 of /backup/controller/backup_controller.class.php: call to backup_plan->execute()
- line 136 of /backup/util/ui/backup_ui.class.php: call to backup_controller->execute_plan()
- line 131 of /backup/backup.php: call to backup_ui->execute()