One student can't upload assignment and gets "Course or activity not accessible" message

One student can't upload assignment and gets "Course or activity not accessible" message

by Zabelle Motte -
Number of replies: 5

Hello,

We encounter a strange problem that affects only one student.
While enrolled into a course, this student can not submit a file to an assignment and receives message "Course or activity not accessible" while trying to pick a file.
This problem raises only to this person but in all of his courses, as well for individual assignments as for group assignments.
The assignments do not have any restrictions defined. 

We had a look to Moodle forum and this error message seems to be due to permissions problems.

But we do not find any problem with this person account nor restrictions that could justity this error.

Our Moodle is a 3.1.1+.

Thanks in advance for suggestions.

Kisses,

Zabelle

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In reply to Zabelle Motte

Re: One student can't upload assignment and gets "Course or activity not accessible" message

by Emma Richardson -
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Is it across different browsers?  Have you verified it is related to the student account by logging in as the student?  You need to check the individual permissions from the account.

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In reply to Emma Richardson

Re: One student can't upload assignment and gets "Course or activity not accessible" message

by Zabelle Motte -

Thanks Emma for your suggestion wink

The problem raises on all browsers and arises also while we take the student role.
I will have a look on individual permissions but we never tuch these parameters.


Zabelle

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In reply to Zabelle Motte

Re: One student can't upload assignment and gets "Course or activity not accessible" message

by Zabelle Motte -

I had a look on the user permissions and everything looks normal.

An actual mystery.


Zabelle

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In reply to Zabelle Motte

Re: One student can't upload assignment and gets "Course or activity not accessible" message

by Emma Richardson -
Picture of Documentation writers Picture of Particularly helpful Moodlers Picture of Plugin developers

Something is causing it...are these time restricted activities by chance?  A timezone issue?  It has to be something with that particular student so it has to be in preferences or permissions somewhere.

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In reply to Emma Richardson

Re: One student can't upload assignment and gets "Course or activity not accessible" message

by Zabelle Motte -

We had an other case with that problem and while having a look on the user profile, it seems this person has no first name. 

This person has no first name and does not have to have one.

May that explain the problem ?

Thanks in advance.

Zabelle


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