Notification problem and cannot find notification preferences

Notification problem and cannot find notification preferences

av Mei Ling -
Antall svar: 2

My moodle is version 3.1.3 and moodle mobile version 3.2. I have two issues here :


1. Apple products are not received the mobile notification alert. I have tried on ios 10 and ios 8.4

2. I can't find the notification preferences under the Moodle mobile app setting although i have enable the Moodle Mobile additional features service.

3. How can I customise the css for the moodle mobile with Moodle 3.1.3 ? 


Please advise.

Thanks!  

Gjennomsnittlig vurdering: -
Som svar til Mei Ling

Re: Notification problem and cannot find notification preferences

av Mei Ling -

Hi All, 

I just tested the same account in two device. My android can receive the notification, but ios 8.4 can't. 

In the message preference page, under moodle mobile registered device, the account doesn't show my ios 8.4 but show iOS 9.3.5.

Is this reason why the ios 8.4 can't receive the notification alert? 

If yes, how to correct it?

Thanks!

Som svar til Mei Ling

Re: Notification problem and cannot find notification preferences

av Juan Leyva -
Bilde av Core developers Bilde av Moodle HQ Bilde av Plugin developers Bilde av Testers

Hi Mei,

maybe is an incompatibility of the Push notifications plugin we use with that ios version, I did a quick search in google and it seems to be failing in others iOS 8

We'll check if we are using the latest version of that plugin (and hopefully it will be fixed)

Juan