Notification problem and cannot find notification preferences

Notification problem and cannot find notification preferences

by Mei Ling -
Number of replies: 2

My moodle is version 3.1.3 and moodle mobile version 3.2. I have two issues here :


1. Apple products are not received the mobile notification alert. I have tried on ios 10 and ios 8.4

2. I can't find the notification preferences under the Moodle mobile app setting although i have enable the Moodle Mobile additional features service.

3. How can I customise the css for the moodle mobile with Moodle 3.1.3 ? 


Please advise.

Thanks!  

Average of ratings: -
In reply to Mei Ling

Re: Notification problem and cannot find notification preferences

by Mei Ling -

Hi All, 

I just tested the same account in two device. My android can receive the notification, but ios 8.4 can't. 

In the message preference page, under moodle mobile registered device, the account doesn't show my ios 8.4 but show iOS 9.3.5.

Is this reason why the ios 8.4 can't receive the notification alert? 

If yes, how to correct it?

Thanks!

In reply to Mei Ling

Re: Notification problem and cannot find notification preferences

by Juan Leyva -
Picture of Core developers Picture of Moodle HQ Picture of Plugin developers Picture of Testers

Hi Mei,

maybe is an incompatibility of the Push notifications plugin we use with that ios version, I did a quick search in google and it seems to be failing in others iOS 8

We'll check if we are using the latest version of that plugin (and hopefully it will be fixed)

Juan