not able to backup

not able to backup

by Arun AR -
Number of replies: 5

while selecting the course and select backup in the 3rd stage ( Confirm And Review) in this time screen in blank. Why?

Average of ratings: -
In reply to Arun AR

Re: not able to backup

by Helen Foster -
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Hello,

Please turn on Debugging then post again with the error message that is displayed.

In reply to Helen Foster

Re: not able to backup

by Arun AR -

while selecting backup 1.Initial settings, 2. Scheme settings, 3. confirmation and review in this onwards its blank white screen.


In reply to Helen Foster

Re: not able to backup

by Arun AR -

This is the error am getting


error/cannot_finish_ui_if_not_setting_ui

In reply to Arun AR

Re: not able to backup

by Emma Richardson -
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Did you turn debugging to full developer mode?  If not, please do that and then see what messages appear.

In reply to Arun AR

Re: not able to backup

by Ken Task -
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The default execution time in PHP is 30 seconds.   Could be that the backup process is taking longer than that max.   Try increasing max_execution_time in your PHP config to something higher ... 90 is a guess.

While you are at it ... might also increase:

max_input_vars > 1000

Change to php settings requires restart of apache/web service.

Then try the backup again - stepping through each screen ... not skipping to the end.

'spirit of sharing', Ken