Your organisation's Moodle installation needs to be updated

Your organisation's Moodle installation needs to be updated

Jerin Das -
回帖数:3

My Moodle version is 2.5+.  

When I access the activities inside a course through the app , I am getting this error "Oops! Your organisation's Moodle installation needs to be updated. You can still use it using your device's browser".

I have tried the same in Moodle 3 version also. Still getting same error . Could you please help me to sort it ?

It will be very helpful.

Thanks in advance.

Regards,

Jerin

回复Jerin Das

Re: Your organisation's Moodle installation needs to be updated

Pau Ferrer Ocaña -
Core developers的头像 Moodle HQ的头像 Peer reviewers的头像 Plugin developers的头像

Hi Jerin,

Can you specify which type of activity are you trying to access? This error message means that the Moodle version does not support the activity you are entering. In this case you can do two things:

  1. Update Moodle Core to the latest version to ensure all activities that are supported by the app are also supported by the Moodle core version.
    You can check the activities that are supported for each version of Moodle on https://docs.moodle.org/31/en/Moodle_Mobile_features#Comparison_of_features_in_different_versions.
  2. The other way to have more activities supported is to install Moodle Mobile additional features plugin. You can check what activities are supported for each version in the same table.


Cheers!

Pau

回复Pau Ferrer Ocaña

Re: Your organisation's Moodle installation needs to be updated

Jerin Das -

Hi Pau ,

My Moodle version is Moodle 2.5.2 . When I was tried in Moodle 3 , showing the same error.  Since there is some code customization s   , I cannot upgrade it easily.  What is the point 2 you said ?

Thanks you very much for the help.


Regards,

Jerin

回复Jerin Das

Re: Your organisation's Moodle installation needs to be updated

Pau Ferrer Ocaña -
Core developers的头像 Moodle HQ的头像 Peer reviewers的头像 Plugin developers的头像

Hi Jerin,


Please, tell us what is the activity that shows the error. As you can see in the table Wiki and Quiz are activities that are not supported in 2.5 neither in 3.0 and you will need to upgrade to 3.1 or install the plugin I told you. The plugin allow your Moodle to enable more Moodle Mobile features even in old versions. For example, survey activity is not supported by Moodle 2.5 but installing this plugin will.  There are some limitations for every version, check this table to see them. For more information about the plugin please follow the link bellow:

https://moodle.org/plugins/view.php?plugin=local_mobile

Cheers,

Pau