Importing a glossary

Importing a glossary

by Marc Hawes -
Number of replies: 3
I have my Moodle hosted at www.supanames.com

I am trying to import a glossary that I know can be imported and has been set up correctly as it is one from the Moodle Exchange, however I am getting the following error:

You must specify the file to import and define the criteria of the process.

Submit your request and review the results.



Warning: fopen(): open_basedir restriction in effect. File(C:\WINDOWS\TEMP\php1FE9.tmp) is not within the allowed path(s): (d:\users) in d:\users\sheepwalkuk\public_html\moodle\mod\glossary\lib.php on line 1755

Warning: fopen(C:\WINDOWS\TEMP\php1FE9.tmp): failed to open stream: Operation not permitted in d:\users\sheepwalkuk\public_html\moodle\mod\glossary\lib.php on line 1755
Error while trying to create the new glossary.

Could someone please tell me what is going on?
Thank you


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In reply to Marc Hawes

Re: Importing a glossary

by Timothy Takemoto -

I am not sure but...tThe temporary directory may not have not been specified correctly in the server settings? Apparently there are two places at which it is set in Windows servers.

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In reply to Timothy Takemoto

Re: Importing a glossary

by Marc Hawes -

Thank you Timothy. I do not have access to the Windows server settings as my site is remotely hosted. Would you suggest that I get in touch with my web hosting provider as it is not a Moodle problem?

Thank you.

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In reply to Marc Hawes

Re: Importing a glossary

by Timothy Takemoto -

Marc,
I don't know, it looks that way, but I know very little about Windows servers.
But you could ask your provider, whether the Windows temporary directory settings
C:\WINDOWS\TEMP\ 
points to a folder that exists*, and whether apache (hence php) has permission to write to it.

*I think that was the problem somewhere else here at using moodle, the temporary folder did not even exist, there was no drive of that name.

Tim

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