everything seems fine but I can't connect to moodle mobile app
please help ..
here's an Admin user if someone can help :
Edited by Dani: I removed the credentials for security.
.....
I'm using Moodle 3.1 (Build: 20160523) , and latest moodle mobile app for both android and ios
Thanks in advance
(Editado por Daniel Palou - envío original viernes, 17 de junio de 2016, 07:25)
Hi mamoun,
the problem is the login script is returning something unexpected. You can check it in here:
https://elearning.dt-ads.com/login/token.php?username=a&password=b&service=c
It should return a JSON object saying the login isn't valid, like this:
http://school.demo.moodle.net/login/token.php?username=a&password=b&service=c
Kind regards,
Dani
Hello Mr Daniel
Thank you very much for your help, I've seen into these problem , and it seems that CAS (SSO) server is not configured properly , so I disabled it and now it returns normal JSON object through this link:
https://elearning.dt-ads.com/login/token.php?username=a&password=b&service=c
... after fixing this, the mobile app still unable to connect..
I'd appreciate help sir
thanks
#Edit: website changed from https;//elearning.dt-ads.com to https://e.dt-ads.com due to DNS Problems
Hi,
can you describe what is happening now? I see that the app open a browser to authenticate the user, after the user is authenticated in the browser the app won't open?
Juan
Hi sir, not that exactly, when I open the mobile app
I type my website http://e.dt-ads.com/
then I proceed to login information
what ever I type in the login info, it gives me something says : Cannot Connect: Verify that you have typed correctly URL and that your site uses Moodle 2.4
I tried to fix everything , I checked everything but I can't understand the problem
thanks in advance sir
Hi mamoun,
if I open the website http://e.dt-ads.com/ in a browser I cannot see any Moodle, there's nothing in that URL.
I was just fixing the problem, the link is back to https://elearning.dt-ads.com
I contacted my server hosting developers and they advice to turn off (mod_security) feature from hosting cpanel
now the app is working completely fine, thank you very much sir for your help
I'm still having a problem with the mobile notification, I tested the app in IOS 9.2 but I can't recieve any notification
is it okay if I asked about this here or should I post a new sub ?
Thanks
Hi,
have you tried in Android? Is the Mobile notifications settings correctly configured in your site?
Please review https://docs.moodle.org/31/en/Mobile_app_notifications
Juan
Hello sir
yes I tried it , and still having the same problem
I get push notifications only for messages
but the notification in the app show nothing
also I noticed in my website, when I open Configure notification methods for incoming messages
it says that : "No registered devices. Devices will automatically register after you allow a Moodle iOS app to receive push notifications."
even tho that theres devices in sql tables
I noticed a problem with the messages also I think it's involved:
after sending an instance message , it returens Unexpected end of JSON input
that was the details
SyntaxError: Unexpected end of JSON input at Object.parse (native) at Object.Y.namespace.parse (https://elearning.dt-ads.com/theme/yui_combo.php?rollup/3.17.2/yui-moodlesimple.js&rollup/1467088608/mcore-debug.js:24483:18) at SENDMSGDIALOG.success (https://elearning.dt-ads.com/theme/yui_combo.php?3.17.2/handlebars-base/handlebars-base.js&3.17.2/handlebars-compiler/handlebars-compiler.js&m/1467088608/core/handlebars/handlebars-debug.js&m/1467088608/core/notification/notification-ajaxexception-debug.js&m/1467088608/core/notification/notification-alert-debug.js&m/1467088608/core/notification/notification-exception-debug.js&m/1467088608/core_message/messenger/messenger-debug.js:3401:39) at _notify (https://elearning.dt-ads.com/theme/yui_combo.php?rollup/3.17.2/yui-moodlesimple.js&rollup/1467088608/mcore-debug.js:13680:35) at notify (https://elearning.dt-ads.com/theme/yui_combo.php?rollup/3.17.2/yui-moodlesimple.js&rollup/1467088608/mcore-debug.js:13709:24) at _notify (https://elearning.dt-ads.com/theme/yui_combo.php?rollup/3.17.2/yui-moodlesimple.js&rollup/1467088608/mcore-debug.js:13372:17) at _procSubs (https://elearning.dt-ads.com/theme/yui_combo.php?rollup/3.17.2/yui-moodlesimple.js&rollup/1467088608/mcore-debug.js:13498:36) at fireSimple (https://elearning.dt-ads.com/theme/yui_combo.php?rollup/3.17.2/yui-moodlesimple.js&rollup/1467088608/mcore-debug.js:13465:18) at _fire (https://elearning.dt-ads.com/theme/yui_combo.php?rollup/3.17.2/yui-moodlesimple.js&rollup/1467088608/mcore-debug.js:13447:29) at Object.fire (https://elearning.dt-ads.com/theme/yui_combo.php?rollup/3.17.2/yui-moodlesimple.js&rollup/1467088608/mcore-debug.js:14600:22)
thanks in advance sir
I already replied here: https://moodle.org/mod/forum/discuss.php?d=335635
Please, try to don't cross-posting (multiple post for the same issue) we monitor the forum and try to reply to all the issues
Juan
