Turnitin 2 problem after upgrading to latest version

Re: Turnitin 2 problem after upgrading to latest version

از John McGettrick در
Number of replies: 4

Hi Mari Cruz,

The error is saying that an integration is not enabled for your account. Could you contact support about this please?

John

In reply to John McGettrick

Re: Turnitin 2 problem after upgrading to latest version

از Daniel Jeffrey در

Hi,

Getting a similar error. All connected just files unable to be uploaded by students or manually. Log -

2017-01-27 23:20:15 +0000 (API_ERROR) - There was an error when trying to get a submission from Turnitin

Fault Code: invaliddata | File: D:\sites\moodle\base\mod\turnitintooltwo\sdk\submissionsoap.class.php | Line: 31 | Message: Data type error. | Code: 0
2017-01-27 23:20:18 +0000 (REQUEST) - Action: manualsubmission | Id: 34 | Part: 0
Daniel
In reply to Daniel Jeffrey

Re: Turnitin 2 problem after upgrading to latest version

از John McGettrick در

Hi Daniel, could you contact support and we'll get this looked at. In the meantime, does having debugging at a higher level give more information as to what the issue is?

In reply to John McGettrick

Re: Turnitin 2 problem after upgrading to latest version

از Jinxing Chen در

Is anyone got this error when manual start the corn job?

Starting activity modules
Processing module function assign_cron ...
PHP Fatal error:  Class 'SoapClient' not found in /var/www/mod/turnitintooltwo/sdk/soap.class.php on line 13

Fatal error: Class 'SoapClient' not found in /var/www/mod/turnitintooltwo/sdk/soap.class.php on line 13

In reply to Jinxing Chen

Re: Turnitin 2 problem after upgrading to latest version

از John McGettrick در

Hi Jinxing, is this through the command line or browser? I've seen an issue recently where the cron has worked in the browser but not in the command line, the problem is CLI using a different version of PHP where soap isn't enabled,