Turnitin 2 problem after upgrading to latest version

Re: Turnitin 2 problem after upgrading to latest version

wót John McGettrick -
Anzahl Antworten: 4

Hi Mari Cruz,

The error is saying that an integration is not enabled for your account. Could you contact support about this please?

John

Mittelwert: -
Als Antwort auf John McGettrick

Re: Turnitin 2 problem after upgrading to latest version

wót Daniel Jeffrey -

Hi,

Getting a similar error. All connected just files unable to be uploaded by students or manually. Log -

2017-01-27 23:20:15 +0000 (API_ERROR) - There was an error when trying to get a submission from Turnitin

Fault Code: invaliddata | File: D:\sites\moodle\base\mod\turnitintooltwo\sdk\submissionsoap.class.php | Line: 31 | Message: Data type error. | Code: 0
2017-01-27 23:20:18 +0000 (REQUEST) - Action: manualsubmission | Id: 34 | Part: 0
Daniel
Mittelwert: -
Als Antwort auf Daniel Jeffrey

Re: Turnitin 2 problem after upgrading to latest version

wót John McGettrick -

Hi Daniel, could you contact support and we'll get this looked at. In the meantime, does having debugging at a higher level give more information as to what the issue is?

Mittelwert: -
Als Antwort auf John McGettrick

Re: Turnitin 2 problem after upgrading to latest version

wót Jinxing Chen -

Is anyone got this error when manual start the corn job?

Starting activity modules
Processing module function assign_cron ...
PHP Fatal error:  Class 'SoapClient' not found in /var/www/mod/turnitintooltwo/sdk/soap.class.php on line 13

Fatal error: Class 'SoapClient' not found in /var/www/mod/turnitintooltwo/sdk/soap.class.php on line 13

Mittelwert: -
Als Antwort auf Jinxing Chen

Re: Turnitin 2 problem after upgrading to latest version

wót John McGettrick -

Hi Jinxing, is this through the command line or browser? I've seen an issue recently where the cron has worked in the browser but not in the command line, the problem is CLI using a different version of PHP where soap isn't enabled,

Mittelwert: -