Backup Stops

Backup Stops

by Aboratec SCP -
Number of replies: 1

Hi every one,


He hace recently installed Moodle 3, and we have come out with an error doing a course backup.

The proccess always stops at 96.45% with no output or error show.




Somebody can help us?

We do not find logs tha can indicate us where the proccess is stopping.


Any help would be appreciated.


Thanks.

Average of ratings: -
In reply to Aboratec SCP

Re: Backup Stops

by Ken Task -
Picture of Particularly helpful Moodlers

Check apache error logs.   Could be that php variables for time to run, how much memory a script can use, etc. need to be increased.   Also ... if you see 'server has gone away' ... that's a MySQL server setting ... max_packet_allowed ... is too small ... increase it.   Config file for MySQL depends upon how hosted, OS, etc.

Check the moodledata/temp/backup/ directory.   The 'log' files for failed backups can be seen there.

Any directory in moodledata/temp/backup/ that has a long name ... bunch of letters/numbers ... was a directory being used by Moodle to build a backup file.   They are safe to remove manually and will not harm Moodle in any way.

'spirit of sharing', Ken