Blank Box

Blank Box

Jeffery Watkins -
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All I see is a blank box. No tool bar? Jeff Watkins
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回复Jeffery Watkins

Re: Blank Box

Martin Dougiamas -
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What browser are you using (exact version)?  

Errors are common with Opera because it pretends to be IE by default.
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回复Martin Dougiamas

Re: Blank Box

Jeffery Watkins -
IE 6.0
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回复Jeffery Watkins

Re: Blank Box

Martin Dougiamas -
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Wierd.  And you're just seeing an ordinary textarea to type text in?
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回复Martin Dougiamas

Re: Blank Box

Jeffery Watkins -
yes. Just a regular textarea... no toolbar. Could my firewall or popup blocker be stopping it?

I donwloaded the latest CVS and tried it on my local server with the same results.

Jeff
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回复Jeffery Watkins

Re: Blank Box

Janne Mikkonen -
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Could you visit this address http://web.jaiko.fi/janne ?

If your firewall "eats" the user_agent information, it shouldn't be printed out in that page.

- Janne -

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回复Janne Mikkonen

Re: Blank Box

Jeffery Watkins -
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1)
4.3.1
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回复Jeffery Watkins

Re: Blank Box

Janne Mikkonen -
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Can you edit your popup blocker configuration? Can you add sites that are allowed to create popups?

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回复Janne Mikkonen

Re: Blank Box

Jeffery Watkins -

It is my Norton Firewall... turned off.... I see toolbar.

hmmmmmmm.

Jeff

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回复Jeffery Watkins

Re: Blank Box

Jeffery Watkins -
Other than turning off my firewall, is there a fix for this problem?

Jeff
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回复Jeffery Watkins

Re: Blank Box

Martin Dougiamas -
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Janne may have a more exact idea of what the problem could be, but you won't need to disable the whole firewall ... there's probably just one setting change somewhere.
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回复Jeffery Watkins

Re: Blank Box

Janne Mikkonen -
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You might need to set the firewall privacy control to "Custom level". I'll try to check these settings for you. But don't turn off your firewall.

- Janne -

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回复Jeffery Watkins

Re: Blank Box

Janne Mikkonen -
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Here is the configuration options.

  • Open the firewall settings.
  • Click the Privacy Control link.
  • Press configure link (right bottom).
  • Press Advanced button
  • Add site to Web content options pane (moodle.org)
  • Select moodle.org
  • Check off tick from Scripts "Use default settings".
  • And add tick to permit. Save settings by pressing Ok.

That should do it.

Cheers smiley.gif! Janne

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回复Janne Mikkonen

Re: Blank Box

Jeffery Watkins -
Will I have to post something on my Moodle installations for everyone that has a firewall, or are my settings unique? Because, if everyone using a Norton firewall has to make this adhustment, I'd rather stay with old text editor.

Jeff
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回复Jeffery Watkins

Re: Blank Box

Janne Mikkonen -
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You could put instructions somewhere how to enable it if someone wishes to use it. I've tested this also with F-Secure's new Client Security Software which also include a firewall and didn't have to do any settings.

So it really depends what firewall software is used. And there are many different personal firewalls with unique settings.

Cheers,
Janne

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回复Janne Mikkonen

Re: Blank Box

Martin Dougiamas -
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Janne, do you know exactly what it is in the new editor that firewalls are interfering with?  I can't think of anything.
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回复Martin Dougiamas

Re: Blank Box

Janne Mikkonen -
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Hi, Martin.

With actual firewall the are no problems, because it's packet filtering (IP layer).

But some of these software firewalls have features that can block scripts and browser information. If browser information or scripts are blocked, then this editor doesn't work.

- Janne -

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回复Janne Mikkonen

Re: Blank Box

Jeffery Watkins -
I see a lot of problems with this HTML editor then. Most people I know on broadband internet have a software firewall. My Norton Firewall is set to the standard, out-of-the-box, default settings and I cannot use the editor. Can something be done with the code to correct this problem?

Jeff
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回复Janne Mikkonen

Re: Blank Box

Martin Dougiamas -
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Yes, sure, but it doesn't seem that this is the problem here. If it was then the old editor wouldn't have been working for Jeff either.

If Jeff is sure that Norton firewall is the problem then there must be something very specific being blocked that htmlArea requires that the old richtext editor didn't ...

I still can't think of anything ... Jeff, does Norton have logs somewhere so you can work out what it's blocking?
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回复Martin Dougiamas

Re: Blank Box

Janne Mikkonen -
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Sorry about absence shy.gif, being busy at my work...

I'll install Norton Firewall again and try to dig it out what it is... There might be similar affects In some other products too eg. ZoneAlrm etc.

- Janne -

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回复Martin Dougiamas

Re: Blank Box

Jeffery Watkins -
I went through all of the logs and I do not see anything being specifically blocked. However, since Norton is set to default status, there may be things being blocked that I do not see, such as Active X which are unsigned.

The old editor worked fine. When I went to the website above that Janne mentioned, it was able to read my browser information....

Jeff
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回复Martin Dougiamas

Re: Blank Box

Janne Mikkonen -
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The old editor get's blocked too if "script" blocking is in use:

I'll dig some more (Nortons logs are not so great).

附件 old_editor.jpg
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回复Jeffery Watkins

Re: Blank Box

Martin Dougiamas -
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(following on from this post)

Thanks for looking at it, Janne.

Are you saying that all scripts are blocked by default in Norton's Firewall !? 惊讶

This must make the web pretty boring! 睡死
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回复Martin Dougiamas

Re: Blank Box

John Gone -
Unfortunately this problem is likely going to get more common. I detect a trend where HIGH security settings will be the default in new releases. We've been asking for better security to protect us from poor software, our wish is about to be granted. This may help but I doubt it. There'll be enough people that immediately disable security so that their old browsing patterns can be re-established. Then it'll be business as usual...

my $0.02
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回复Martin Dougiamas

Re: Blank Box

Janne Mikkonen -
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I think I allready lost the thin red line wink.gif. I've tried so many different settings now that I don't remember which did what, when, who-oo...

This version what I'm trying is Norton Personal Firewall 2004 (trial). It look's like it depends on what settings you choose when you install this program.

If my global settings (privacy control) are block scripts, so it blocks anykind of clientside scripts, no matter what browser I'm using.

I'm lost dead.gif

- Janne -

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