Blank page when opening course content on mobile app

Blank page when opening course content on mobile app

by Paolo Gatti -
Number of replies: 1

Hello,

I'm using Mooble Mobile APP 2.0 (on iOS 8.4) downloaded from App Store.

When I try to download a content (like a PDF, DOC, etc.) from my e-learning platform (http://patto.unite.it - I have the latest version of 2.9.1 installed) I have a blank page (see attached screenshot). In desktop version it works perfectly.

I have tried to use a different platform (like moodle demo) and the mobile app works fine. It seems clear that the issue is in my platform, but I don't understand what is the issue.

Anyone can help me?

Thank you, Paolo.

P.S. I have tried with Android APP too, but the result is the same!

Attachment 11912912_10207970684494595_1512892465_n.jpg
Average of ratings: -
In reply to Paolo Gatti

Re: Blank page when opening course content on mobile app

by Dani Palou -
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Hi Paolo,

can you send us a test account via Private Message to be able to test this?

Thanks,

Dani

Average of ratings: -