What should I do for this problem?

What should I do for this problem?

by Jimmy Yang -
Number of replies: 4

When I use moodle mobile app to access my courses, why does the app say "the device is not conected .."?

( but, in fact, I can access the website through this app ! )

This is the screen-copy of my mobile.

Average of ratings: -
In reply to Jimmy Yang

Re: What should I do for this problem?

by Juan Leyva -
Picture of Core developers Picture of Moodle HQ Picture of Particularly helpful Moodlers Picture of Plugin developers Picture of Testers

Hello Jimmy,

can I have access to your Moodle site with a user test account? It seems a problem located at the server side

Cheers, Juan

Average of ratings: -
In reply to Juan Leyva

Re: What should I do for this problem?

by Jimmy Yang -

Hi, Juan,

I just access Moodle official site ( www.moodle.org ).

I meet the same problem with my own site ( www.imoodler.co )

Cheers, Jimmy


Average of ratings: -
In reply to Jimmy Yang

Re: What should I do for this problem?

by Juan Leyva -
Picture of Core developers Picture of Moodle HQ Picture of Particularly helpful Moodlers Picture of Plugin developers Picture of Testers

Strange, seems a specific device problem.

Which platform and version are you using? (Android 4.4, iOs8 ?)

Average of ratings: -