Hi Donnie,
This is an Internet Explorer issue. Please suggest that your student refreshes the page (F5) or considers using a better browser. For more details, please check the discussion No text editor body.
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གྲོས་བསྟུན་འདི་བསྡམས་ཡོདཔ་ལས་ ལན་གསལ་བརྐྱབ་མི་ཚུགས་