Push notification - repeated alert tone?

Push notification - repeated alert tone?

by Rik T -
Number of replies: 4

Does anyone else have an issue where a push notification (message or notification) causes the notification sound to play repeatedly (perhaps 5-10 times!) when a single push notification is received. There is only one notification but the sound is repeated.

 

This does seem to be device specific - experienced on an LG G2 Android 4.4.2 with Moodle Mobile 1.8 and 1.9. Fine on other devices tested!

Thanks,

 

Rik

 

Average of ratings: -
In reply to Rik T

Re: Push notification - repeated alert tone?

by Juan Leyva -
Picture of Core developers Picture of Moodle HQ Picture of Particularly helpful Moodlers Picture of Plugin developers Picture of Testers

Yes, I noticed it and I've opened this issue you may follow:

https://tracker.moodle.org/browse/MDL-48443

In reply to Juan Leyva

Re: Push notification - repeated alert tone?

by Rik T -

Is this what you mean (see attached grab) - multiple instances of the same device registered on my moodle profile?

Attachment multipledevice.JPG
In reply to Rik T

Re: Push notification - repeated alert tone?

by Rik T -

An easy work-around for anyone else getting this error =>

In your profile disable all but one of your multiple device instances (example below) - then you'll only get one alert for that device.


Attachment MutipleDevicesFix.JPG
In reply to Rik T

Re: Push notification - repeated alert tone?

by Juan Leyva -
Picture of Core developers Picture of Moodle HQ Picture of Particularly helpful Moodlers Picture of Plugin developers Picture of Testers

Yes, that was I suggested.

In any case, this is a bug I'll be fixing for next Moodle minor releases