App will not start

App will not start

by Henry Nurdin -
Number of replies: 3

Hi,

I have installed the Moodle Mobile app on my tablet (Zoostorm 7", Android 4.1.1). When the app starts, I see the orange screen with the Moodle logo for a few seconds, then just a white screen and no further activity. I have tried uninstalling and then reinstalling, but to no avail. A colleague has tried the app on his phone (Samsung Galaxy, Android 4.2.2) and it works correctly. Any ideas?

Cheers - Henry

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In reply to Henry Nurdin

Re: App will not start

by Juan Leyva -
Picture of Core developers Picture of Moodle HQ Picture of Particularly helpful Moodlers Picture of Plugin developers Picture of Testers

Hi Henry,

we are soon to release version 1.4.1 with global error handling so we can capture your error and try to fix it

See: https://tracker.moodle.org/browse/MOBILE-523

Regards

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In reply to Juan Leyva

Re: App will not start

by Justin Cloete -
Hi

Has any progress been made regarding this problem, i have followed each step in the "Moodle Mobile custom apps" document, but I am having the same problem
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In reply to Justin Cloete

Re: App will not start

by Juan Leyva -
Picture of Core developers Picture of Moodle HQ Picture of Particularly helpful Moodlers Picture of Plugin developers Picture of Testers

Hi,

can you send us a test user account in your site to mobile@moodle.com so we can check what is happening?

Juan

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