YouTube error - "Unable to resolve the server's DNS address"

YouTube error - "Unable to resolve the server's DNS address"

by Jodi Reed -
Number of replies: 4

I just upgraded to Moodle 2.5 (siteground.com hosting, softalicious update) and now YouTube videos display as a frown-face icon.  When rolled over or clicked, the error message is "Unable to resolve the server's DNS address."  YouTube videos worked fine in Moodle 2.3.  

I checked repository and filter settings -  all looks fine. 

Any suggestions?

 

thanks!

 

Jodi

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In reply to Jodi Reed

Re: YouTube error - "Unable to resolve the server's DNS address"

by Jodi Reed -

I figured it out.  The "Convert URLs into links and images" filter was on and apparently it added code to the youtube code.

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In reply to Jodi Reed

Re: YouTube error - "Unable to resolve the server's DNS address"

by Mindaugas Cerniauskas -

Hello, I have the same problem.

Any ideas for fix this problem?

Thanks

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In reply to Mindaugas Cerniauskas

Re: YouTube error - "Unable to resolve the server's DNS address"

by Mindaugas Cerniauskas -

Found an answer

 

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In reply to Mindaugas Cerniauskas

Re: YouTube error - "Unable to resolve the server's DNS address"

by Mike Algozzine -

What was the answer you found?

We're working around this problem by disabling one or both of the "Multimedia plugins" and "Convert URLs into links and images" filters at the module or course level. If both filters are enabled, Moodle breaks embed code copied directly from YouTube, but http "Share this video" links still work.

This problem seemed to be introduced during our upgrade from 2.3.6 to 2.3.8.

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