We are running NanoGong version 4.1 on Moodle (version 1.9.11+)
and recently we have had a few complaints that the nanogong recorder
has "failed to initialize". This does not happen to everyone – only
some students.
We reinstalled Nanogong, version 4.2.3. and tested it on Moodle
version 2.2.6+, but with the same results.
I have just read discussion posted earlier on March 8 „Nanogong -
Moodle 2.4.1 "Failed to Initialize Recorder"”. I am not sure that the
problem is in the server, because we ran our two tested NanoGong on
the different servers.
Could the problem with NanoGong be with a certificate’s publisher
(unknown)? When I open page with nanogong recorder for the first
time, I get Security warnings: " Do you want to run this application?
Name: gong.NanoGong ... Risk: This application will run with
unrestricted access which may put you computer and personal
information at risk. Run this application only if you trust the
publisher." or " Java has discovered application components that
could indicate a security concern. Name:gong.NanoGong..."
However, enabling the program, did not solve the problem, NanoGong
still "failed to initialize" on some computers.