Apologies if my query is basic and the terminology I use is a bit basic - I am not a techie but find myself trying to work out the reasons behind a problem our school is having with the tii plug in to our moodle site.
Every 11 weeks our students start a new course so our IT team remove the old participants (who are still in our school, just no longer doing that course) and add the new ones. The issue is that when the teacher creates a new turnitin assignment in Moodle, in tii the list of participants includes both the current list of participants and the old ones as well (who are actually no longer on the list of participants for that course in Moodle!). Even after we 'synch the roster' in tii, the 'old' students still remain.
No one seems sure why this is happening, I am now waiting for tii to have a look at the way our Moodle is set up, but I was wondering if anyone else had come across this and what the resolution might be. Any help woudl be greatly appreciated by this nontechie person who is slowly going insane with this problem