HELP Student name not showing up on the certificate

HELP Student name not showing up on the certificate

by Trish Hallmark -
Number of replies: 1

I don't understand why, but the student name is not showing up on the certificate.  Help please...have students in course(s) and certificates are being issued sans name.

Average of ratings: -
In reply to Trish Hallmark

Re: HELP Student name not showing up on the certificate

by Stuart Mealor -

Hi Trish

That's quite an unusual error.

Is everything else on the Certificate printing OK ?

Has the Certificate been customise in any way ?
My guess would be that the field that prints the Name is either missing, or has perhaps been position wrongly, and is now outside the printable area.

A quick way to check might be to alter the Certificate type to a different standard format and see what happens.

Stu smile