Feedback not Exporting to Excel

Feedback not Exporting to Excel

by Alison Cassidy -
Number of replies: 4

Hi there

I've searched extensively for an answer to my problem before posting this question but haven't had any luck.

We are running Moodle v 1.9.10. PHP Version 5.3.6. Our Moodle sits within Edumate v4.0.2b.

When I go to the Analysis tab and hit "Export to Excel", I get the following error message: HTTP 500 Internal Server Error (see attached snip)
Nothing else happens - excel doesn't open at all.

After reading other posts I've turned my debug messages onto Developer mode but am not seeing any warnings or messages appear.

I've also checked my PHP info in terms of max_execution_time 1660 and Memory_limit 1024M.

The feedback activity is only small with 8 questions and 8 respondents for each of those 8 questions.

This time last year the same teacher did it with another group and it exported to excel perfectly.

Any suggestions would be much appreciated.

Thanks very much.

Alison.

 

 

Attachment error http 500.JPG
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In reply to Alison Cassidy

Re: Feedback not Exporting to Excel

by Andreas Grabs -
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Hi Alison,

can you do a look at the error logs from your webserver? The error 500 in itself does not tell us the reason.

Best regards
Andreas

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In reply to Alison Cassidy

Re: Feedback not Exporting to Excel

by Emma Richardson -
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Have you turned on debugging in Moodle? 

On a side note, Moodle 1.9 is very old and no longer supported - I highly suggest looking at upgrading.

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In reply to Alison Cassidy

Re: Feedback not Exporting to Excel

by Christiane Stahr -

I have had the same Problem- then I install for php the modules xmlwriter and xmlreader. 

Try ist

Chris

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