Messages work but forum notifications do not work

Messages work but forum notifications do not work

by David Aldrich -
Number of replies: 4

Hi

Our Moodle instance is not sending notification emails to subscribed users when messages are posted on our forums.  We have been battling this for months without resolution.

Messages sent to other users using the normal Moodle message facility do get sent.  So we can assume that Moodle is correctly talking to our Exim mail server.  Such messages correctly appear in /var/log/exim/main.log and do get received by the recipient.

I have enabled "Display Debug Messages" and "Debug Email Sending". I see debug messages when sending messages but not when doing forum posts.

When I post a reply to a forum topic and click "Mail now" no message appears in /var/log/exim/main.log, no email is sent and no debug messages appear.

The people subscribed to the test forum are all administrators.

I do not think this is a Cron issue because I tick "Mail now" in the forum post dialog.  However, invoking the following does not help:

$ /usr/bin/php /var/www/html/admin/cron.php >/dev/null

So I am utterly stuck. Please will someone advise me what to do next?

BR

David

Average of ratings: -
In reply to David Aldrich

Re: Messages work but forum notifications do not work

by Alaa Elkholy -

Am using Moodle 2.0.1 and having same problem!!

In reply to Alaa Elkholy

Re: Messages work but forum notifications do not work

by Deane Smith -

We also have problems on notification emails but until we are still looking for a the right resolution to our problems. I just hope I can see answers from here.

Divorce records

In reply to Deane Smith

Re: Messages work but forum notifications do not work

by David Aldrich -

It seems to me that a number of people just can't resolve forum notification problems, myself included.

How can we attract the attention of Moodle developers about this?  I guess they would be interested to see if there is a genuine problem?

BR
David