Participants are missing

Participants are missing

by Chris McAnally -
Number of replies: 5

I recently upgraded to Moodle 1.9.9 and now all my courses are empty with participants. The students enroll and can access resources, but we can't see them as participants. The participants list is empty.
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In reply to Chris McAnally

Re: Participants are missing

by Tadge O'Brien -
Chris,

I am getting the same problem. What did you upgrade from?

I have noticed that if you go to roles that is lists the students but they aren't showing up in participants. I have had mixed success with actually getting the students logged in so that they can see the course.

Like to hear if you have found anything else out there?

Thanks,
Tadge
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In reply to Tadge O'Brien

Re: Participants are missing

by Chris McAnally -
No solution so far, but like you I can see them in the roles section. I have had trouble getting kids enrolled in courses, but that was because they weren't going to click the link when they changed their e-mail.

I upgraded from 1.9.6


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In reply to Chris McAnally

Re: Participants are missing

by Tadge O'Brien -
Chris,

We ended up deleting them from the MYSQL database as there was only a small number of students. The only thing that I can see is that we had someone working on enrolling students while another was upgrading the server.

Sorry I can't be more helpful than this.

Tadge
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In reply to Tadge O'Brien

Re: Participants are missing

by Neil Houston -
We have encountered the same issue. It is causing problems elsewhere. The journal activity accepts entries, reports that there are entries but when you click to view the entries it reports that there are no users yet.

Any clues as to what may cause the participants list to fail to populate would be greatly appreciated.

Thanks in advance.
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In reply to Neil Houston

Re: Participants are missing

by Neil Houston -
I've tracked it down to some missing tables in the database (mdl_user_*). Inserting the tables (in a test environment) fixed the issue. Somewhere in our upgrade process these tables were missed. I am going to do a full schema comparison to make sure everything is fixed. I hope this helps anyone else that runs into this problem.

Docs for schema comparison

http://docs.moodle.org/en/Verify_Database_Schema


Thanks

Neil
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