Turnitin's Moodle Direct Integration

Re: Turnitin's Moodle Direct Integration

by Sandeep Kankatala -
Number of replies: 0

Thanks Murphy. It worked for me too.

Issue:

When a student tried to make a submission, the student was presented with an error message:

"Updating user information failed because user email was changed to an address that is already associated with an account".

Fix:

1. Go to Site Administration > Plugins > Activity modules > Manage activities

2. Find  Turnitin Assignment activity - click on Settings

3. Now click on Unlink Users (screenshot below)

Screenshot describing where the Unlink users located. (It is located at the top under Turnitin Assignment)

4. Search for the user(s) and click on Relink Users button