Assignments: Send notification emails not working

Assignments: Send notification emails not working

by Shin Okada -
Number of replies: 6
Send notification emails function is not working in Moodle 1.9.5+.

It sends a notification when a new user registers, account confirmation and Welcome email after enrolment to a course.
It also send email messaging as well.

However after adding grade and comments in Assignments and ticking "Send notification emails" does not send email to students.

What can I do to fix this problem?
Is there anyone has the same problem like this?

Thanks in advance.
Average of ratings: -
In reply to Shin Okada

Re: Assignments: Send notification emails not working

by Haidee Foxwell -
Hi Shin,

In the settings area for the assignment, check that you have enabled the 'Email alerts to teachers'. Please note that emails are not sent for Offline Assignments smile
Average of ratings: Useful (2)
In reply to Haidee Foxwell

Re: Assignments: Send notification emails not working

by Shin Okada -
Thanks Haidee,

It sends an alert to a teacher. However after giving a grade and comment, ticking Send notification emails does not send email notification to students.

I have upgraded from 1.8+ to 1.9.5+ a couple of months ago.

Do I need to check any files?

Thanks in advance.


In reply to Shin Okada

Re: Assignments: Send notification emails not working

by Haidee Foxwell -
Hi Shin,

It seems to me that you have ticked all the right boxes smile I use v1.9.5 and have no problems with emails from assignments to students.

Have you checked your settings for the Cron?


In reply to Haidee Foxwell

Re: Assignments: Send notification emails not working

by Shin Okada -
Kia ora Haidee.

I don't use Cron job for Moodle.
I have No on "Cron execution via command line only"
and nothing in "Cron password for remote access".

Do I need to set it up?

I assume some settings or code is missing when I upgraded from 1.8+ to 1.9.5.

Can you think of any file I should check?
Can I replace all the files in Assignment without causing any damage to the site?
Is there anywhere I can talk to, so that I can solve the problem?

Thank you for your help.
In reply to Shin Okada

Re: Assignments: Send notification emails not working

by Haidee Foxwell -
Hi Shin,

Have a look at the Cron page in Moodle Docs, this has a great explaination what the Cron is.

If you have any more problems with this it may be better to post in the Installation problems forum.

smile
In reply to Haidee Foxwell

Re: Assignments: Send notification emails not working

by Shin Okada -
Actually using cron solved another problem I had with 1.9.5+.

It did not start backup. I set it up a cron job from outside and it is doing backup.

However this still does not solve the original problem sending notification eamils when a teacher writes comment or updates a grade.

Is there any URL I need to visit for cron job to make it happen?