Am I alone? - I see everyones point and I must admit, I agree that we disagree on a few issues, but over all, I still like the site.
I guess the site could have used better taste when making their tos and all that, but I think that if anyone spent their money on a website (in this economy) with the intent of helping parents and children.. I'll give that an A+ , As for the terms of service, I too would have to give it a D- or F. After looking over some of the other complaint sites, I can kind of see where they are coming from. They were probably in a rock and hard place trying to put together a site for students and parents.
First, You can't give out childrens Identity... Simple as that - So, It comes across as your complaint is anonymous when in fact, By law they aren't allowed to provide it. (I guess this is why they made the complaint name as optional. I guess for those of us parents that would like to use our real name, we can)
Second, Teachers can respond to complaints under the comment section. There is even a drop down box which reads, "Teacher in complaint" - So, In reality, I guess you could carry on a conversation with a teacher within the complaint.
Third, They (Meaning the site) can't act as the author or publisher as they would be held libel everytime someone posted something that remotely seemed false. I agree, the language seems a little off in the TOS, however, The site rates a fair B for me.
One good thing I sort of like about the site being in a forum nature is this as an example: If a student posted a complaint about a teacher appearing drunk. That might not warrent any attention, however, If numerous students posted similar complaints over the course of a couple of years, It would be a good indication that the complaint warranted some merrit.
I guess it could apply for all sorts of things but that was just an example of how I could see this site as being a good thing if used properly.
Do any of my points count?