Chat in 1.4.1 sometimes saves sessions

Chat in 1.4.1 sometimes saves sessions

by Don Hinkelman -
Number of replies: 4
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Similar to Sonia's problem, some of our chat sessions in 1.4.1 are not being saved.  This is the pattern that is happening...

1.  Teacher sets up 5 chat rooms in a course, labeled Chat Room A, Chat Room B, Chat Room C, etc.

2.  30 students are divided into groups of six and they chat in separate rooms for 20 minutes.

3.  Only the session in Chat Room A is saved and viewable.   Rooms B-E have nothing saved.

This problem pattern repeated over several courses.

You may wonder why we aren't using groups.  That is because when we used groups before in an earlier version of Moodle, we got confused and had some problems.  Also it is very easy for students to "see" their room on the main course site using this way.

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In reply to Don Hinkelman

Re: Chat in 1.4.1 sometimes saves sessions

by Morag Munro -
We are having similar problems in 1.4.1. Chats are set up to save past sessions, but the transcript is not available after the chat session.

This is happening in in courses where we don't have groups set up.

In reply to Morag Munro

Re: Chat in 1.4.1 sometimes saves sessions

by Don Hinkelman -
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Hi Morag,
Are you using multiple chat rooms at the same time? And are you using the standard chat, not the new chat daemon?
In reply to Don Hinkelman

Re: Chat in 1.4.1 sometimes saves sessions

by Don Hinkelman -
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Other server info...

Linux, Apache 2, MySQL 3, PHP 4, no php accelerator.

Chat settings to always save sessions forever.

Yet only one out of five chat rooms is being saved.   Any ideas? 

In reply to Don Hinkelman

Re: Chat in 1.4.1 sometimes saves sessions

by Don Hinkelman -
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Hi Chat Experts smile
Sonia, Morag and I need some advice. What should we check about chat transcripts not being saved? Is the problem related to using multiple chat rooms at the same time?