Mary Cooch (personal account)

Hello Anthony and welcome to Moodle I don't think this is a developer question, more of a general question, so I will move your post to the General Help forum and see if you can get assistance there.
In the meantime can you give more details about what you are trying to do - the work flow? What kind of file are you uploading first? In your second screenshot you are trying to insert media, yes? So did you upload a video or audio file first of all in your first screenshot?

(Voir aussi MDL-60912)

Hello Anya. That is for our developer tracker site for people who want to report a bug with Moodle. I suspect you want to get in touch with the MoodleCloud team yes? So you don't need that ticket system in your screenshot. Do you already have a MoodleCloud site? Or are you wanting to get one? The link Kelly gave in her post should be the right one for you. What is the difficulty with it? https://moodlecloud.com/app/en/support

Hello Sebastian. I think this might be related to /MDL-71311