Posts made by Frances Bell

Moodle in English -> Lounge -> Building a community -> Re: Building a community

by Frances Bell -

I have been very interested to see how some of the recent controversial threads have 'cooled down' .  I agree that the way things are said is really important but I also think that it is important to be able to disagree and raise difficult topics, ask awkward questions , etc.  So friendliness does not necessarily mean thinking the same or having things we are not allowed to talk about.

Martin wrote the information for this site

"This area contains forums for free-ranging discussion among Moodlers, sometimes it's meta-discussion about Moodle and the community, sometimes it's topics that may be fun, frivolous and often not about Moodle at all."

This is not very visible so i might put it on the front page of Moodle Lounge - what do you think?  We could even tweak the text if we wanted.

Lastly, on N Hansen's point on rude behaviour, I have given this some thought as a moderator here, particularly what would I not tolerate until we have worked through some guidelines. I think that I would probably take action on a posting that broke the "Do not deceive, defame or harass" rule. But then I am acutely aware of people's differing sensibilities on matters of truth, politeness and what questons might be 'OK'?

Anyway I feel very optimistic, and grateful for support given publicly and privately.smile

Moodle in English -> Lounge -> Building a community -> Re: Building a community

by Frances Bell -

I agree - it's a good article and has given me food for thought. While this thread was getting started, I was at an Equality and Diversity training event.  One thing that the group seemed to more or less agree on was that whilst laws and policies were important , invoking them was a sort of last resort.  If colleagues (or in our case Moodlers) were prepared to accept responsibility for dialogue and conflict resolution the laws and policies would be invoked rarely.

Here is a link that includes something on assertive communication and Communcation to resolve conflict http://www.warrenshepell.com/WCMS/EN-CA/Employees+and+Families+Home/Wellness+Articles/HealthQuest+Newsletter/_Workplace+Communication.htm

Here is an extract

Here are a few other simple suggestions to help you manage your way through difficult encounters or conflicts:

Use "I" messages such as "I sense," "I feel" and "I think," rather than accusatory messages such as "You said" and "You never (or always)…"

Avoid assuming or attributing motives to the other person, or interpreting a disagreement as a personal attack.

Try to suspend judgment. In learning another person's views, you may gain new insights and discover common ground.

Try to show appreciation to the person for expressing their views.

Give yourself time to step away if you are angry or upset, and suggest the discussion continue at a later date when both parties will be able to be focused and constructive.

I was reflecting on a recent exchange I had and thought I may have overused "you" within it wink