Jerry Lau

Yes.. I will try that.. thank you

Our crons are running fine now, including the backups (yes)... but don't know how to check it for these types of situations withing cron itself.

What should I be looking for?

Hello Rick.

The settings were already there.. note the one student as not having submitted anything

And here are our settings

Not sure how to track down why they have not submitted or force a completion of the process.

Jerry

We are running 3.4.6+ soon to the latest 3.6.x on RHEL 7.5 64-BIT with php 7.1.8 and MySQL 5.7.24

A user reported that there used to be a task that would submit any quiz attempts that were not manually submitted by the student.

We don’t see that on the Scheduled Tasks list and we were wondering where we can tell if it’s happening and how.

We have one student who’s quiz attempt is not being submitted.

We cannot get this student’s exam submitted, so the instructor cannot enter a grade.

Where do we start to troubleshoot this and to fix it?

Thanks

I would make a copy of the production to a test system. everything must be the same include os, moodle version/build, php, db, web server, etc. and configuration settings

In the test system, uninstall the offending module and install the newer versions.

They run the cron.php again for a few days.. if you still see it in the adhoc_task table, I would remove the offending one.

You can also contact the developer of the plugin and let them know what is going on.

good luck