I can't add comments to the bug tracker

I can't add comments to the bug tracker

by Samuli Karevaara -
Number of replies: 8
Is it just me or is Jira giving "A system error has occurred" to you too when trying to add a comment on a bug.

I tried to comment on a bug I reported today (MDL-6641), but got a Java stack trace starting
  java.lang.IllegalArgumentException: Custom field with id 'customfield_10012' does not exist.

I wanted to say that the /lib/setup.php reads $lang from optional_param('lang', PARAM_SAFEDIR and then sets this to the $SESSION->lang which makes the language edits a bit too sticky from course edit and profile edit forms. (added this text here as I'll forget it after "Post to forum" as usually evil )
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In reply to Samuli Karevaara

Re: I can't add comments to the bug tracker

by N Hansen -
I've been doing things in the tracker just now without any problems.
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Re: I can't add comments to the bug tracker

by Greg Lyon -
I get the same error as you Samuli.  I've been unable to comment on bugs today.
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Re: I can't add comments to the bug tracker

by Iñaki Arenaza -
Picture of Core developers Picture of Documentation writers Picture of Peer reviewers Picture of Plugin developers
I guess this is a "me too" message. I noticed there is a javascript error in the (Firefox) javascript console when I click in the "comment" link:

Error: document.getElementById("comment") has no properties

and there is no comment box, so when you press "Add" button Jira generats the Java stack trace. I have just tried using IE 6.0 and I get the same results... :-?

Saludos. Iñaki.
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In reply to Samuli Karevaara

Re: I can't add comments to the bug tracker

by Martin Dougiamas -
Picture of Core developers Picture of Documentation writers Picture of Moodle HQ Picture of Particularly helpful Moodlers Picture of Plugin developers Picture of Testers
The best place to react to things like this is in the tracker (MDLSITE-40)
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Re: I can't add comments to the bug tracker

by N Hansen -
You're joking Martin, aren't you? If they can't add comments to the tracker how are they supposed to react there?
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Re: I can't add comments to the bug tracker

by Martin Dougiamas -
Picture of Core developers Picture of Documentation writers Picture of Moodle HQ Picture of Particularly helpful Moodlers Picture of Plugin developers Picture of Testers
Obviously if the tracker is completely stuffed then you'd have to post here. smile

But in general let's please all get into the habit for filing bugs (as Robert did for this issue, thanks Robert) instead of clogging up this forum with lots of chat and me-toos about short-term transient errors in moodle.org sites or Moodle code.

That's exactly what the tracker is good at and why it's there.
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In reply to Martin Dougiamas

Re: I can't add comments to the bug tracker

by Samuli Karevaara -
Ah yes... sorry about that. Learning something every day, also forgetting a lot every day I'm sure. I had the impression that the moodle.org-bugs are for content issues and/or "funny" stuff at http://moodle.org, but I see it's "sites" as in plural.
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