deleting users from database and then readding users but they don't receive a new invitation

deleting users from database and then readding users but they don't receive a new invitation

από robert frischmon -
Αριθμός απαντήσεων: 1

version 4.5.2 LMS  moodle cloud

Hello when I first bulk uploaded my learners I used generic user names user1,user2, etc..... because I didn't think it would work but eventually it did.   I decided I didn't like the generic user names so I deleted everyone and then I tried to readd the new users with their proper names.   This worked fine but I don't think anyone received a new email with the new invitation/password.   Is this normal? 

Is there a way to reset my whole system?  Who do I talk to about this? 

Thanks for your help in advance.

 

Μέσος όρος βαθμολογίας: -
Σε απάντηση σε robert frischmon

Re: deleting users from database and then readding users but they don't receive a new invitation

από Barbara van Dongen -
Φωτογραφία Moodle HQ Φωτογραφία MoodleCloud team Φωτογραφία Particularly helpful Moodlers

Hi Robert,

Please contact the MoodleCloud team from the Help Widget in your MoodleCloud Portal, for technical site issues and site restore requests.

Kind regards,

Barbara

Μέσος όρος βαθμολογίας:Useful (1)