Reports Menu missing in course navigation

Reports Menu missing in course navigation

by Centre e-learning HES-SO Cyberlearn -
Number of replies: 2
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A strange issue has affected all courses of our moodle platform in version 4.4.3

In the course navigation bar, the "Reports" item has gone, and the next one in the "more" dropdown menu has taken his place.

On our instance this is the view :

165364_image-2024-10-08-10-18-14-201.png

We have another instance of Moodle that was not affected and here's the correct view :

165363_image-2024-10-08-10-36-43-710.png

There are also a lot of items that have gone in the "more" menu : "Download center", "LTI...", ...

The links are not displayed in the menu, but if I type the direct link, like for example, the reports URL : https://mysite/report/view.php?courseid=268, the result works fine.

The problem showed yesterday after a crash of the apache server. I don't know if it's linked, but it's impossible to reproduce.
There was an OOM Killer on the server that has forced process to stop working. Some info about the event that involved a lot of RAM on the server :
[Mon Oct 07 13:08:07.113583 2024] [mpm_event:error] [pid 1790:tid 140623702222720] AH03490: scoreboard is full, not at MaxRequestWorkers.Increase ServerLimit.

Does the missing items are not part of a configuration of the administration in Moodle ?

What other check or research I can do to identify the cause of this problem ?

Thanks for your help

Best Regards

Average of ratings: -
In reply to Centre e-learning HES-SO Cyberlearn

Re: Reports Menu missing in course navigation

by Centre e-learning HES-SO Cyberlearn -
Picture of Plugin developers
To complete the post, I've also noticed that the direct URL of the reports returns an error
https://mysite/report/view.php?courseid=268
image.png
instead of returning the list of the sublinks
image%20%281%29.png
But if I type the URL manually the pages responds correctly
In reply to Centre e-learning HES-SO Cyberlearn

Re: Reports Menu missing in course navigation

by Centre e-learning HES-SO Cyberlearn -
Picture of Plugin developers
Problem has been solved by doing a purge on all cache items.
Apparently the cache was corrupted since the crash