Good morning, I have Moodle 4.1.2+ and I was trying to log in from the mobile application, but when I did so it showed me the following message: "Invalid access, please try again". And I can only enter by changing the password.
Now, the problem is that only the root user can change those passwords and there are more than 5,000 students and it would be too difficult, I already verified that the "Change your own password" options are enabled, but when I do so it shows me the same message as when I want to log in from the mobile app: "Invalid login, please try again." If anyone knows why and how to fix this error, I would greatly appreciate it.
I attach images:
From the website:
From the mobile application: