Slowness in MoodleCloud 4.0?

Slowness in MoodleCloud 4.0?

by Barry Chovitz -
Number of replies: 3

I use Moodle Cloud and recently copied over an older course from 3.x.  Links within that course to YouTube never take me there--I just get a spin. 

I searched for reasons why it might be slow and found that the Performance Report notes that I have an error that the "database schema is not aligned."

As I'm using Moodle Cloud, I lack the skills and ability to dig into the schema to align it. 

Help! And thanks.



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In reply to Barry Chovitz

Re: Slowness in MoodleCloud 4.0?

by Barry Chovitz -

By way of update, while I still have the same database error, I am working in Firefox.  I moved to Chrome with no problems. I then moved back to Firefox and cleared the cookies and cache and no longer have a problem accessing videos in YouTube through links.  That said, I still have the database schema error message and presumably need to resolve it.  Many thanks.

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In reply to Barry Chovitz

Re: Slowness in MoodleCloud 4.0?

by Frances Le Page -
Picture of Moodle HQ Picture of MoodleCloud team
Hi Barry,

Thanks for getting in touch with us. I have passed on this information to our technical team and will give you an update as soon as we can.

Kind regards,

Frances
The MoodleCloud Team
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In reply to Barry Chovitz

Re: Slowness in MoodleCloud 4.0?

by Mathieu Petit-Clair -
Picture of Core developers Picture of Moodle HQ Picture of MoodleCloud team Picture of Particularly helpful Moodlers Picture of Plugin developers Picture of Testers
Hi Barry,

I'm part of the MoodleCloud team. I had a look, I think I found which site is yours but if the problem is ongoing, please open a support request from https://moodlecloud.com/app/en/portal/. Please provide a link to a page where there is a problem accessible a YouTube video.

While the database fields discrepancies could be potential issues, they are not the cause of this. In this case, the mismatch are minor and will be fixed in an upcoming upgrade.

Best regards,

Mat
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